Voluntary Codes of Conduct and Public Commitments
Wealth One Bank of Canada is committed to the following Voluntary Codes of Conduct and Public Commitments that outline the standards and level of service you can expect from us as our customer.
- Commitment to Provide Information on Mortgage Security
- Code of Conduct for Federally Regulated Financial Institutions - Mortgage Prepayment Information
- Plain Language Mortgage Documents
- Principles of Consumer Protection for Electronic Commerce: A Canadian Framework
- Commitment on Modification or Replacement of Existing Products or Services
- Commitment on Powers of Attorney (POA) and Joint Deposit Accounts
- Guidelines for Transfers of Registered Plans
- Code of Conduct for the Delivery of Banking Services to Seniors (2021)
- Online Payments
- Model Code of Conduct for Bank Relations with Small- and Medium-Sized Businesses
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WealthONE is a registered trade name of Wealth One Bank of Canada in all provinces except Quebec.
